Now I’m not the first and certainly will not be the last to make this observation unless the world is too suddenly terminate the second I have published this post.
While the title suggests a deep meaningful insight to who I think I am or what I am, then I’m sorry but it couldn’t be further from the truth. No it’s all about call centres and having to check who you are. I have always found this strange and they say it’s all to protect your identity and to prevent fraud. In theory I understand and what a great idea but in practice it’s bloody stupid. Here are three examples where I feel it has proven to be comical.
Yeap the old blood bank asks you. The other day I went in to have my pint of blood drained from my arm to be asked my name, date of birth and address. This was all done after I had just filled in the health questionnaire which has these details printed on it. Also this form was now positioned on the table in front of the nurse and myself. So lets say that some one was stupid enough that they wanted to steal my identity to give blood they could either remember the information on the form or do what I did yesterday and read the information. I can understand why they need to do it, but why not ask for photo I.D the system of asking you address, and Date of birth seem silly. Also my best mate could go along as all the information they ask is common knowledge amongst my friends. The real laughable event is after the health screen, I then go over to the bed to donate. After the needle is inserted and the blood is flowing the same nurse asks the same questions. As if I would have changed person within those ten minutes and if I turned out to be an impostor what would they do, stop the donation? or carry on draining all the blood out as punishment?
This one is short, why would someone steal someones identity and then phone the tax office to talk about their tax needs and pay their tax bill. The real annoying thing is when you get passed from department to department and each new operative asks you the security details again. Why? My phone company does it, can I ask them questions to make sure I’m talking to the right company?
It’s not a summary of what I’ve just said, it’s a biggest pain out of all of them. There is a little bit of me that understands the security check when I phone. After all I want my money to be safe, the issue is when they phone you. I feel like saying, ‘It’s me! you phoned me? Surly me answering and confirming it was me should be enough that I am the person you wanted to speak too?’
So there we have it, todays life complaint.